Delivery and Returns
UK Mainland Delivery: Orders received Monday – Friday (except Bank Holidays) will normally be processed within 1-2 working days of order confirmation, and will normally be delivered within 2 – 3 working days after order processing unless otherwise agreed or specified during the ordering process. If you haven’t received your goods within 10 working days after the date of Our Order Confirmation please email us at firstname.lastname@example.org giving your order details, we will investigate and send tracking details if appropriate.
We do not accept returns of products damaged or opened. This is for health and safety reasons from the couriers. If your item is unopened and undamaged your may return for a full refund of the product total. We do not refund delivery charges if your order has been delivered within the above time. If your order is late and past the stated above time we will issue a refund on the delivery charge.
To submit a returns request please fill out the form below.